Returns & Exchanges
At Lux Cove, we want you to be completely satisfied with your luxury purchase. If your selection doesn't meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our atelier receives and inspects your return, we will process your refund or exchange to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing